FAQ

Frequently Asked Questions

A 48-hour cancellation or change of tour notice is required for all airplane tours. If for any reason you decide to cancel or change your reservation, you must notify us 48-hours prior to the tour date/time. Cancellations, changes, or no-shows within 48-hours of the tour are not refundable and will be charged in full. Routes and flight patterns subject to change due to weather conditions.

Uber and local taxis are available to and from our location at the Lihue Airport

Yes, we have no other added fees.

Should your flight be delayed or canceled due to inclement weather, we will make every effort to reschedule. In the event that rescheduling is not possible, you will receive a full refund.

Every attempt will be made by our pilots to cover each site described, weather permitting. Pilots will adjust their flight path for wind and weather and may include alternate sites. You will have the very best air tour of Kauai possible! However, your safety and comfort come first!

For our Open Door Helicopter Tour we recommend brining a sweater or jacket. 

For our airplane tour we recommend wearing comfortable dark colored shirt to minimize any glare.

Yes, we encourage passengers to bring their cameras. We also provide phone lanyards for passengers flying in our open-door helicopters.

Our Helicopters holds 3 passengers and our airplane holds 4 passengers, everyone gets a window seat.

We recommend doing your tour in the beginning of your stay. Reason being that if the weather is marginal we can reschedule your tour to another day, also your pilot will be giving you many unique and special places to visit during your stay which you will not want to miss out on.

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